About Nelnet Bank

Our mission is to help families achieve their dreams with financial knowledge and access to education.

Discover Your Financial Future

Nelnet was founded over 40 years ago on one simple idea: to serve our customers and make their educational dreams possible. We created Nelnet Bank to bring that experience to education financing.

Nelnet Bank rewards borrowers for their hard work with better loan solutions. Our borrowers have big dreams for the future – we help them dream even bigger.

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Years of Experience

With over 40 years of experience, Nelnet Inc. is one of the nation’s largest student loan servicers – we’ve proven that we know our stuff.

Helping Families Chart a Better Financial Path

At Nelnet Bank, we believe higher education and learning pave the most reliable path to success for families and for our nation as a whole. We aim to broaden access to education and give our customers the financial knowledge they need to achieve their dreams.

Our Values

Our values guide our goal-setting and decisions we make about everything – from hiring to products to policies. Values are at the core of how we work together and interact with customers. They’re present in everything we do.

Give Voice

We meet customers where they are. Empathy and experience help us gain a deeper understanding of customer needs and anticipate new solutions.

Do What’s Right, Not Easy

We don’t settle for good-enough. We tackle the difficult conversations to resolve issues and drive better decisions, products, and long-term shareholder value.

Make It Beautifully Simple

We value elegant solutions to complex problems. Customers will never know how hard we work to make banking easy. By keeping it simple, we turn consumers into loyal customers.

Never Stop

We must innovate to thrive. We stay hungry by aggressively pursuing growth and challenging conventions to create new value – and deliver a better way to do banking.

Do No Harm

We stand tall in the financial industry, serving ethically and transparently to ensure customers have the knowledge and tools to select products that will enrich their lives.

Build Trust, Keep Trust

We believe trust is foundational to our success in banking. Every interaction with customers, associates, partners, and regulators is an opportunity to strengthen trust.

Helping You Dream Big and Achieve More

Nelnet Inc. has decades of financial expertise and unmatched service. We can help you make your financial dreams a reality.

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Nelnet Bank will positively impact consumers with innovative and competitive products backed by proven technology. We’re happy to share our plans to support our community and deliver exceptional customer experience through our longstanding history of helping customers reach their goals.

Please direct all media inquiries to Media@Nelnet.net.

Recent News

Meet our leadership team.

Our highly experienced leadership team has deep experience and broad expertise, and is passionate about establishing quality products and experiences for our customers.

Learn More about our Leadership Team

People-driven? Become one of our people.

If you share our commitment to customer service, discover whether Nelnet may be the place for you.

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Financially savvy. Financially strong.

We’re looking for partners to help us bring affordable education options and student loan debt relief to those who need it.

Partner With Us

Supporting Our Communities

Our Community Reinvestment Act plan outlines goals and methods that allow us to support and give back to the community.

Local Leadership

Our goal is to make a difference in our communities by providing financial education training and tools to those who most need them. In addition, our bank leaders serve on non-profit boards for local community development organizations.

Learn to Dream Scholarship

We believe a quality education can open the door to a promising career and fulfilling life. That’s why we’re advancing the premise and framework of Nelnet’s existing Learn to Dream Scholarship to aid students in our Utah community.

Community Investment

We’re actively partnering with industry and community organizations that will expose us to joint lending and investment opportunities for low- and moderate-income housing projects, economic development, and other investments. Contact Us to see how we can help your organization.